Self-Ordering Kiosk Price in Saudi Arabia: Complete Cost & Buying Guide
The self-ordering kiosk price can vary with the several factors like type of kiosk machine, its features and functionality, whether you purchase a new one, or lease it from a restaurant kiosk provider etc. If you are a restaurant, and planning to redefine your restaurant experiences with self-service technology, or scale up your existing kiosk automation strategy – there is enough stuff to explore here!
From simple desktop kiosks to feature-packed, aesthetically pleasing freestanding machines, you’ve plenty of options.
Panashi has some exciting set of deals in place for restaurateurs of all sizes and budgets. Come on, let’s have a deep dive.
A brief insight into Restaurant market in Saudi Arabia
The food service market size in Saudi Arabia, right now, is experiencing tremendous growth. And, the major driving factors are financial diversification policies of the government, demographical implications, and changing customer preferences.
According to the research conducted by Mordor Intelligence, in 2025, the restaurant market size in Saudi Arabia is valued at 16.15 billion US dollars. By 2030, the value is projected to reach 24.12 billion US dollars, achieving a CAGR value of 8.3%.
The reasons for the growth are mentioned below.
- Comparatively young population – More than half the percentage of Saudi Arabia’s total population comes under the age group of 14 to 44. And, this young population loves to try out new cuisines, flavors, and tastes, which attract renowned restaurant companies from all over the world.
- Rising tourism – In 2022, more than 93 million tourists visited Saudi Arabia. And, of course, it’s huge. The rise in inflow of tourists contributes towards an increase in the number of eateries, QSRs and other dining outlets. Even the hospitality industry caught up with this trend, and it resulted in a rise in hotels and other accommodation facilities in Saudi Arabia.
- Modernization in dining – The country is now welcoming international cuisines, dining festivals, which marks tremendous modernization in dining. Remember, Riyadh, the capital of Saudi Arabia organized the European Food Festival, in 2023. The event gave the Saudi residents a taste of European culinary experience. Yes, Saudi is all set for more culinary experimentations.
- Economic development – You might be aware of the on-going Saudi Vision 2030 program. The whole purpose of this initiative is economic diversification, and establish the country as a global destination of tourism, entertainment, and technology. Several economic and infrastructure development activities are on-going like the NEOM, Red sea project, Riyadh Metro, Smart City development, and many more.
The Top 5 restaurants in Saudi Arabia based on revenue (2024)
Here is a list of the top 5 restaurant companies in Saudi Arabia based on their annual revenue.
Name of the company | Revenue in US dollars |
Herfy Food Services | 286.69 million |
Alamar Foods | 243.97 million |
Shatirah House Restaurants | 89.86 million |
Raydan Food | 33.41 million |
Foods Gate Trading | 33.12 million |
Self-ordering kiosks for Small and Medium restaurants
You own a small restaurant, or an independent café, takeaway outlet, or a fast-food outlet in Saudi Arabia. And would like to carry out budget-friendly operations with limited space – we’ve the right plan set for you.
1.Countertop kiosks
The countertop or desktop kiosks are ideal for small restaurants with space constraints. You may place these compact kiosk machines on the table, counters, desks, or on any other flat surface. Leave them on the table and let them do the order-taking.
2.Dual screen Countertop kiosks
These kiosks offer the dual-screen advantage for both the customers and the restaurant employees. A single kiosk machine is equipped with a customer facing & staff-facing screen.
The customer-facing screen allows the customers to browse through the menu, order their favourite dish, and make payments with few taps on the screen.
The staff-facing screen is meant for the restaurant staff or employees to view and manage the orders in a timely manner.
Key features of Panashi Countertop kiosks
- Touchscreen interface – houses an 10-21 inches intuitive touchscreen with a responsive user interface for placing orders and customization.
- Built-in hardware components – comes with basic hardware components like receipt printer, QR scanner, and payment terminals.
- Convenient payment modes – When it comes to order payment, the user can make use of diverse modes of payment like cash, card, cardless, mobile wallet etc.
- Easy connectivity – the countertop kiosk can be connected to the restaurant Wi-Fi or ethernet.
- Integration with POS and KDS – The kiosk machine can be easily integrated with POS and Kitchen Display systems
Benefits of Countertop kiosks
- Space-saving kiosk implementation – unlike the standalone machines, countertops kiosks are space-savers, and operate like a charm on counters, and billing desks. Yes, you don’t have to dedicate a space for the kiosk.
- Cost effective restaurant kiosk automation – Highly cost-effective option for small restaurants, and dining outlets.
- Faster kiosk deployment – Countertop kiosks can be installed easily, just like you install your desktop. And it is easy to relocate too.
3. Wall-mounted Kiosk machines
If your restaurant has space constraints like a narrow counter area, you may go for a wall-mounted kiosk machine.
As the name suggests, wall-mounted kiosks are mounted on to the surface of the wall. Thus, it doesn’t utilize the floor area. Users can easily access the wall-mounted kiosk machine, browse through the menu, perform the required customization, and finally, make the order payment conveniently.
Features of Panashi wall-mounted kiosks
- Larger touchscreen display – Wall-mounted kiosks have comparatively large screens, maybe 15 to 21 inches in dimension.
- Device integration – comes integrated with receipt printer, QR scanner, and payment devices.
- Multiple payment modes – Customers can make use of multiple payment modes to pay for orders, like cash, card, cashless, mobile wallets, etc.
- POS and KDS integration – the wall-mounted restaurant kiosk can be easily integrated with POS and KDS systems.
Benefits of Wall-mounted kiosks
- Compact, space saving restaurant kiosk automation – The wall-mounted food-ordering machines can be mounted on walls, column or any other vertical surfaces that can bear the load of the kiosk. Hence, these machines are real space savers and are ideal for narrow walkways, small entrances, limited floor area etc.
- Improved aesthetics with small form factor – If you have a neatly decorated wall, the wall-mounted kiosks can enhance the aesthetic appeal of the food-ordering area.
- Embedded power and data connections – the data and power cables are neatly embedded into the wall, which enhance the aesthetic appeal.
- Customization and branding – The kiosk machines can be customized to suit the unique requirements of the restaurant by incorporating appropriate coloring and branding elements.
Our self-ordering kiosk price for small to medium restaurants comes in the range of SAR 5000 to SAR 10,000.
4. Panashi’s Restaurant Kiosk as SaaS – Subscription plan
Panashi has set in place a fantastic deal for small restaurants that are low on budget. Yes, if you are low on budget, you need not have to purchase the expensive kiosk hardware, suitable kiosk software, perform software maintenance, and worry about the day-to-day kiosk affairs.
What you get is a plug-and-play self-ordering kiosk solution that includes both hardware and software integration, kiosk management tools, and regular updates – packaged into a monthly or yearly subscription plan.
Restaurant businesses only have to pay for the monthly or annual subscription, without having to sacrifice their restaurant modernization plans.
If budgetary constraints are the reasons limiting you from restaurant kiosk automation, Panashi has sorted out the issue now.
Benefits of Panashi Restaurant Kiosk as SaaS model
I’ve mentioned the benefits of the SaaS model below. Kindly, go through. Take your time.
- Cost effective restaurant kiosk automation – the monthly or annual subscription plans are far less compared to the kiosk hardware and software cost, making the SaaS model highly feasible for local eateries and small restaurants. Your budgetary constraints are not anymore, a hindrance to restaurant kiosk automation.
- Faster implementation – Our SaaS-based kiosk solution comes preconfigured; hence, the restaurants can deploy the same in less time.
- 24/7 support – the kiosk machine receives 24/7 software support and maintenance. The restaurant business need not worry about software maintenance, as the kiosk system receives updates in a timely manner.
- Cloud-assisted remote management – the performance of the kiosk can be monitored from a remote location by a designated admin. The admin can even perform real-time menu adjustments, pricing changes and push special offers and discounts.
- Scalability – Our Restaurant Kiosk as SaaS subscription model is flexible. Hence the SaaS model supports your future business expansion strategies.
For information regarding the pricing structure of our SaaS subscription plan, please get in touch with our team.
Self-ordering kiosks for large restaurant chains
If you are an established restaurant chain operating in Saudi Arabia, and are planning to expand your business to new locations, restaurant kiosk automaton can do wonders to your business. Apart from handling the key operational challenges, these automated order-takers support your plans to scale, and offer brand consistency across multiple restaurant locations.
As a technology solutions provider, our key focus is on improving your customer’s dining experiences, and adapting your business to the region’s evolving trends and expectations.
1. Standalone kiosks
If you are an established restaurant chain operating in Saudi Arabia, and are planning to expand your business to new locations, restaurant kiosk automaton can do wonders to your business. Apart from handling the key operational challenges, these automated order-takers support your plans to scale, and offer brand consistency across multiple restaurant locations.
As a technology solutions provider, our key focus is on improving your customer’s dining experiences, and adapting your business to the region’s evolving trends and expectations.
2. Wall-mounted kiosks
Even if you are an established restaurant chain in Saudi Arabia, space constraints can limit you from deploying the full-sized standalone kiosks. Freestanding standalone kiosks consume space. In those scenarios, you can definitely go for wall-mounted kiosk types, as we have discussed earlier for small restaurants.
3. Drive-thru kiosks
Drive-thru kiosks are outdoor restaurant kiosk machines that are deployed on drive-thru lanes and they enable food-ordering and customization for busy customers, on the go. Customers may order their favourite dish from the comfort of their car without conducting in-person visits to restaurants.
Have a quick-read on Mc Donald’s drive-thru restaurant and their inside tech, here.
4. Dual-screen kiosks for fast-food outlets and QSRs
Dual screen kiosks are self-service kiosk terminals that accommodate two separate display screens in multiple configurations. And, they mainly come in 2 different configurations.
- Two-Customer facing screen
Here, two screens are mounted on to a vertical pole that drops downwards from the ceiling. The screens are set in a back-to-back arrangement, so that two customers can access the dual-screen setup at the same time. This dual screen arrangement is ideal for high traffic restaurants to manage their peak-hour demands. The dual screens work exceptionally well to reduce customer wait times at peak hours. And, they look aesthetically pleasing and bring in a touch of sophistication too!
- Order placement screen & Advertising screen
One screen is meant for the usual order-placement, order customization and payment, and the other screen purely meant for displaying promotional content like partner ads, special deal offers, festival offers etc.
The self-ordering kiosk price for large restaurants and QSR chains comes in the range of SAR 10,000 to SAR 14,000, and above.
Features of Panashi Restaurant Kiosk machines
Panashi’s food-ordering machines are feature-packed to serve the evolving needs of the restaurant industry.
- Intuitive touchscreen – Our intuitive touchscreen makes the ordering process smooth and highly convenient for customers of all age groups.
- Multi-language facility – the customers can select their desired language from a list of languages for the purpose of kiosk navigation. The facility works well for multi-cultural and multi-linguistics societies.
- Customizable menu – Your customers can easily customize the menu with few taps, according to their needs or health-related preferences.
- Diverse payment modes – Panashi self-ordering kiosk machines are equipped with diverse payment modes like cash, card, cardless and mobile app payments.
- Remote monitoring facility – A designated admin can monitor the performance of the restaurant kiosk machines from a central location. Moreover, the admin can deploy software updates and patches, remotely, as and when required.
- Data Analytics – our food-ordering machines track peak-time ordering trends, preferred menu items etc. which helps restaurants optimize menu, and thereby, improve sales.
- Easy integration with restaurant POS – Our restaurant kiosk enables easy integration with your existing POS. Hence, no worries!
The benefits of Self-ordering Kiosks (restaurant perspective)
Here are the major benefits in restaurant or business perspective.
- Improved sales through upselling and cross selling – revenue generation through upselling and cross selling is an important benefit of restaurant kiosk automation. Without sounding too pushy, the self-ordering kiosk machine suggests add-ons and upgrades through subtle messages and engaging visuals, at the time of order-placing. These machines never feel shy or get tired or forget about upselling!
For example: A customer orders a small drink for SAR 3. The kiosk machine subtly displays a message like “Would you like to upgrade to a large soft drink for just SAR 2 more?” accompanied by a persuasive visual of the large drink. This lures the customer into upgrading the order, which improves the average ticket size.
When it comes to cross selling, imagine a customer orders a pizza as a main item. The restaurant kiosk machine would then suggest a chocolate dessert or garlic bread as a complimentary item with engaging visuals, descriptions and price tags.
Panashi restaurant kiosk machines are equipped with AI-powered personalisation that suggests items based on the customer’s previous purchases, time of the day etc.
For example: Customers would love to have a hot coffee in the morning, or maybe, a dessert in the evening. The “customer preference-based recommendations” are incredibly effective, and results in improved customer loyalty and sales.
- Faster order processing – the customers can browse through the menu, perform the required customization, place the order, and finally, make the payment via the kiosk machine. This eliminates the conventional human order-taking process, thereby eliminating bottlenecks during peak hours. Orders placed are instantly routed to the Kitchen Display System, avoiding all sorts of human delays.
To add on, parallel-ordering can do wonders, especially in the peak hours. When you install multiple kiosk machines, they can process orders from multiple customers at the same time, which significantly reduces customer wait-time.
- Improved order accuracy – Kiosk machines take the order as per the customer input. Hence, there is no chance of order errors or miscommunications. This, avoids order entry delays and other unpleasant scenarios.
- Acquire insightful data – The restaurant businesses can acquire several crucial data related to customer and inventory via data analytics. For example: the peak hour data, most-in demand dishes in a particular time-frame, likes and dislikes of customers, customization preferences, and a lot more. Yes, a plethora of relevant data, indeed.
- Space savers – Restaurant kiosks are sleek, and aesthetically-pleasing compared to the conventional, space-consuming restaurant billing counters.
- Improved staff allocation – The kiosk machines would handle the monotonous order-taking task with utmost efficiency. Your existing order-taking employees are freed up of their monotonous task. As a result, the freed-up employees can be entrusted with more customer-centric tasks.
- Scalable solution – Panashi’s restaurant kiosk solutions are perfectly scalable. If you are planning to expand your business to other locations, are kiosk machines are ready.
- Consistent branding – Self-ordering kiosk machines take care of your brand’s identity through visuals and various experiential elements. Brands can effectively implement their brand colors, logos, tones, imagery on the kiosk’s user interface. Even the enclosure design can be used to reflect the aesthetics of the brand. Applying the brand logo on the kiosk enclosure helps customers instantly identify the brand at the very first look.
- Combat staff turnover rate – Restaurant kiosk automation helps businesses deal with high staff turnover rates. Staff turnover is a burning issue that affects hospitality industry all over the world. However, it varies with countries and regions.
- Integration of loyalty and reward programs – Restaurants can integrate loyalty and reward programs into their kiosk machines. Dedicated loyalty programs help to retain your existing customers, and they also attract new ones. Remember, customer retention is one of the most important restaurant KPIs.
There are several key restaurant KPIs that Saudi-based restaurants should know. For KPI-related information, please visit the Restaurant Times website.
Benefits (Customer perspective)
And, the self-ordering machines serve your customers too. Here are those benefits.
- Reduced waiting time – Waiting time at the restaurant counter has become the thing of the past. Your customer need not wait anymore in the long lines, instead they can place their orders directly via the food-ordering machine.
- Make well-informed decisions – the customers can access a plethora of information via the kiosk machine prior to order-placing, like detailed menu with high-resolution images, ingredients, etc. The high-resolution images and graphical elements even help them discover and try-out new items They are free to customize the ingredients as per their choice or health preferences.
For example: Suppose, the kiosk machine displays a burger in the menu along with various customization options available like tomato, cheese, onion, pickles, sauce etc. The customer can either add or remove ingredients and even select the type of bun, like gluten-free – all with few taps on the kiosk screen. When the customisation is done, the restaurant kiosk displays the updated summary of the order, along with the updated price. Yes, the entire process runs highly systematically, and hence, no room for confusions.
- Enhanced control and convenience in the dining process – Unlike human interactions, customers can take their own time to order and customize their favourite dish. Additionally, customers don’t feel rushed or pressured by pushy order-takers. Ultimately, your customers feel empowered!
- Improved customer satisfaction – Fast and efficient ordering, reduced order errors, reduced waiting time, menu customization, reduced human intervention in the ordering process, diverse payment modes – all these factors contribute towards improved customer satisfaction. And you know it – satisfied customers are more likely to return.
Conclusion
While self-ordering kiosk price in Saudi Arabia varies with features, device specifications, hardware integrations, etc. you may start off restaurant kiosk automation with the basic countertop or wall-mounted machines. You may even think about our Restaurant Kiosk SaaS plan, if you are on a shoestring budget. And, as your business expands to new locations, you may upgrade the features, device integrations and software to meet those future requirements.
In the evolving restaurant and hospitality industry, restaurant kiosk automation is not a luxury. It has become a strategic necessity.
Self-ordering kiosks not only improve the day-to-day restaurant operations, but they enhance customer satisfaction and boost revenue too. They bring in the element of modernization and aesthetic refinement to the restaurant interiors, catering to the evolving needs of the customers.
Additionally, these automated order-taking machines operate in perfect alignment with the innovation and diversification initiatives of Vision 2030.
And, Vision 2030 is not far away…!
