Fast, Reliable, Contactless Ticketing Kiosk Solution

Improve ticket processing time by (25-30) %, Enhance Visitor experience.

ticketing kiosk machine

Ticketing Kiosk Solution

Panashi offers 24/7 operational, reliable, self-service ticketing kiosks for events, festivals and public transport requirements.

Our Ticketing kiosks are highly flexible, and designed for both Outdoor and Indoor settings. Be it a ticketing kiosk for a metro terminal or multiple ticketing machines for grand festivals, our automated ticketing machines are engineered to handle any challenge.

How Ticketing kiosk machine works?

We design the ticketing kiosk machine interface in such a way that even the layman with basic tech knowledge can easily navigate the kiosk machine and purchase the required number of tickets.

self-service ticketing kiosk machine

Ticket issuance process – Steps involved

Step 1

The user taps the interactive touchscreen of the kiosk machine and selects the event followed by date, time, seat preference, number of tickets, etc. If the user has already pre-booked the ticket, the person may retrieve the same via the kiosk by scanning the QR code.

Step 2

Once the ticket selection is confirmed, the kiosk prompts the user to pay.

Step 3

The user makes payment via cash, card, cardless or mobile app, whichever convenient.

Step 4

Upon successful payment, the ticketing machine issues ticket/s either in digital or print format.

Features of Panashi Ticketing Kiosks

Intuitive touchscreen interface

The visitors can browse through the ticket prices, apply any concessions (if applicable) and purchase the desired number of tickets with ease.

Multiple payment modes

The users can make use of either cash, card, cardless or mobile app payment to purchase tickets.

Multilingual interface

Select the preferred language from a list of languages to navigate the kiosk machine.

Instant ticket issuance

Once the payment is authenticated, tickets can be issued in either digital or print format.

Walk-in purchase and pre-booked ticket retrieval

The users can either purchase tickets through walk-in or retrieve the pre-booked tickets through QR code scanning.

ADA compliant design

Our kiosk machines are ADA compliant and upholds the spirit of inclusivity.

Integration with 3rd party systems

Our kiosk machines can be easily integrated with ERP/ CRM/ ticket booking systems and loyalty programs.

Remote monitoring and analytics

An admin can monitor the kiosk performance from a remote location, gather information about ticket sales analytics, etc.

Benefits of Ticketing kiosk machine

Self-service ticket purchase

Your visitors can purchase/retrieve tickets via the kiosk machine without having to interact with a counter staff.

Fast and efficient transactions

Fast and efficient ticket issuance eliminates long waiting lines, and reduces delays significantly which improves visitor satisfaction.

Reduced human errors

Our automated ticketing machines do not require any operational assistance from ticketing staff which reduces the chances of human errors.

24/7 operations

The ticket dispensing kiosk operates 24/7 and issues tickets consistently without breaks. The visitors can purchase tickets at any convenient time.

Reduced overheads

Reduced staffing allocation helps to reduce overheads.

Improved revenue generation

Revenue generation through improved ticketing efficiency, upselling and cross selling (seat upgrades, snack recommendations) and via dedicated loyalty programs.

Customisation

The kiosk’s modular design format support future customizations or upgrades. The event organizers can easily implement branding customizations on the kiosk machine.

Scalable solution

Our ticket vending machines are perfectly scalable for large venues or events.

ticketing kiosk machine

Frequently
Asked Questions

Yes, our ticket dispensing kiosk are designed with accessibility in mind. The kiosk machines are loaded with accessibility features like braille keyboards, screen magnification software, speech-to-text and text-to-speech features, screen brightness adjustments etc.

Yes, of course. Our ticketing kiosk machines are API-enabled and can be easily integrated with existing ERP or booking systems in connection with payment processing, checking real-time seat availability etc.

Yes, our ticketing machines offer both software and hardware customizations to meet the expectations and other unique requirements of the client.

We provide 24/7 technical assistance via our dedicated support portal, which includes preventive maintenance. Our technical team monitors the performance of your kiosk systems remotely and troubleshoots errors and other discrepancies proactively.  This ensures maximum kiosk uptime.

Sure! Our kiosks use end-to-end encryption, secure payment gateways, and follow PCI-DSS standards to ensure transaction security. 

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