10. Customer Feedback and Survey kiosks
The conventional feedback paper forms, emails or SMS won’t work anymore. Not many of your customers are pleased with counter-based feedback interactions, as privacy matters a lot.
Panashi’s dedicated customer feedback and survey kiosks offer a highly convenient way to give feedbacks about products, services, overall retail ambience, etc.
Our user-friendly, customisable touchscreen kiosks can be deployed at retail exits and lobbies to gather real-time customer feedback.
The data gathered helps retailers analyse those feedbacks, and do the needful to optimise their services or strategies.
Retail shops and establishments acquire real-time insights into customer satisfaction, service quality, product preferences, and overall in-store experience.
When retailers receive accurate, consistent feedbacks, the data helps to build stronger customer relationships.
These inputs are highly valuable as you receive them straight from your customers.
As a result, retailers are able to deliver a more personalised and seamless shopping experience.