Redefining
the Retail
Ecosystem

Transforming In-Store Experiences with Smart, Scalable Technology

retail kiosk machine

Retail Kiosk Solution

A great retail experience isn’t just about what you sell.  It’s about how effortlessly customers discover, decide, pay, and return. Panashi’s retail kiosk solutions are built to support every step of the in-store journey. From product-browsing to checkout, loyalty, engagement, return, and many more — our solutions serve diverse Retail challenges.

Panashi delivers a complete suite of retail self-service kiosks for retail businesses of all sizes and workflow environments.

Let’s Explore!

1. Self-checkout Kiosks

Barcode-assisted self-checkout machines

Avoid long queues and congestion at billing area. Offer your customers improved control over their checkout process.

Bypass waiting at the checkout counters with our advanced, intuitive barcode-assisted self-checkout machines. Your customers can effortlessly scan the barcoded item/s and perform the payment to complete the checkout process.

Panashi’s barcode-assisted retail checkout machine is integrated with multiple payment modes to facilitate hassle-free payments. Faster and smoother checkouts help to enhance retail store efficiency, thus improving the store throughput.

retail kiosk with barcode scanner

Barcode and Weighing scale-assisted self-checkout machines

Panashi's Barcode and weighing scale–assisted self-checkout machines offer a secure, accurate, and user-friendly checkout experience for retail customers.

The shoppers can place the scanned items on the weighing scale immediately after scanning.

The weighing scale automatically checks the total weight of the scanned items, and verifies it with the expected scanned weight data. The Integrated Weight verification facility helps to detect item discrepancies, thus preventing retail shrinkage.

For customers, the checkout means - a faster, hassle-free self-service checkout experience, which enhances trust in the system.

2. Product Information and Digital Signage Kiosks

Panashi’s Product Information and Digital Signage kiosks allow customers easy access to detailed product descriptions, pricing, features and comparisons, with a few taps on the kiosk screen. Your customers need not wait for the retail staff, or guess the product details. The retail digital signage or Product Information kiosk presents accurate, updated information, real-time which makes the customer’s buying journey more confident and transparent.

The Interactive Retail kiosks can present dynamic contents like engaging videos, animations, demos etc. which enhance product understanding. Improved understanding leads to enhanced customer engagement, which further leads to enhanced decision-making, and hence, sales.

3. Wayfinding and Store navigation Kiosk

Wayfinding and store navigation Kiosk help customers easily locate the right product in large retail settings. The highly intuitive, map-based guidance assists users explore the retail area with ease, helping them save precious time and energy.

Whether it’s directing your customer towards a product aisle or a specific department, the feature helps to manage foot traffic, avoid confusions and delays.

The store navigation feature gives your customer the confidence to explore every nook and corner of your retail store, thereby improving the chances of purchase.

4. Promotions and Loyalty Enrollment Kiosks

Let your customers discover personalised offers, discounts and promotional offers at the right moment. Our Loyalty enrollment kiosks help customers sign up for loyalty programs, redeem offers, and access exclusive benefits without seeking assistance from retail employees. Through real-time loyalty enrollment, your customers feel rewarded or recognized, and adds immense value to the overall shopping experience. They remember your brand and are more likely to conduct repeat visits. On the other hand, as a retail business - you establish rapport with your customers.

retail kiosk solution for brand promotion
self-checkout kiosk for return

5. Return Kiosks for Retail

The conventional staff-assisted return process is time-consuming, and leaves customers frustrated, most-often.

Panashi’s Retail return kiosks are designed to streamline the return process.

Your customers only have to enter the product-return information on the interactive kiosk screen, and place the item in the integrated drop box.  

Once the return eligibility is verified, the kiosk system instantly triggers the refund/exchange process.

For the intelligent retailer, item returns present an excellent opportunity to optimize inventory or existing business strategy.

The retailer gets legitimate information on the who, what and why of product returns, which is nothing but insightful customer data.

6. Gift card Kiosk for Malls and Retail Establishments

The PANASHI Retail Gift Card kiosk issues prepaid card, mall gift card, and shopping vouchers instantly. When deployed at malls, retail establishments and other high-footfall areas, Gift card kiosks turn impulse moments to instant sales!

With a Retail Self-Service Kiosk, your customers can easily issue and print their custom gift cards at their convenience, without having to wait in long queues at reception counters.

All they have to do is choose their shopping gift card from the kiosk, create their personal message, select their payment amount, and make the purchase. What's more, the operation is 100% secure and simplified to suit all audiences.

It has never been easier or more convenient to create a perfect, personalized gift card for shopping or as a gift to your loved ones!

mall gift card kiosk machine
self-service ticketing kiosk machine

7. Retail Event Check-in Kiosks

Panashi’s Retail Event check-in kiosks automate the ticketing tasks for retail events, product launches, and promotions. Our ticketing kiosk machines create a smooth, welcoming ticket-purchase experience for the customers, which reduces wait times and congestion.

The customers can access the multilingual kiosk interface, select the desired number of tickets with a few taps, and make payment via card, cash, cashless or via e-wallets. 

The kiosk machine instantly issues tickets either in print or digital format. 

By facilitating a frictionless entry, your customers feel valued and taken care of.

Deploy our intuitive, user-friendly retail ticketing kiosk machines for an organized, hassle-free retail event.

8. Automated Lockers or Pickup stations.

Panashi’s automated Locker and Pick-up stations are designed for control, efficiency and a frictionless pickup experience. The locker and pickup stations offer secure, highly convenient, and contactless pickup points for retail customers.

These locker and pickup platforms can be installed at any high footfall locations like transportation hubs, retail centres etc. so that customers may pick up the ordered item at their convenient time.

Your customers can instantly retrieve the item/s from the locker, by inputting the PIN or using a QR code.

Our self-service pickup stations can be installed for both e-Commerce and in-store requirements.

self-service Locker kiosk
self-service kiosk for fianance

9. Payment and Finance kiosks for Retail

Our Retail payment and Finance kiosks are designed for the time-conscious shoppers who prefer, fast, secure, frictionless bill payments or checkouts without long lines.

Our payment machines have multiple payment modes like cash, card, cashless and e-wallets, adding convenience during checkouts.

Shoppers can complete transactions in seconds, top-up wallets, or make use of flexible payment/finance options. As a result, your customers get greater control over how and when they pay. Truly a digitally inclusive approach that accommodates all cross-sections of retail shoppers.

Panashi’s kiosk design and customisation options support all store formats, layouts, and customer interaction requirements.

10. Customer Feedback and Survey kiosks

The conventional feedback paper forms, emails or SMS won’t work anymore. Not many of your customers are pleased with counter-based feedback interactions, as privacy matters a lot.

Panashi’s dedicated customer feedback and survey kiosks offer a highly convenient way to give feedbacks about products, services, overall retail ambience, etc.

Our user-friendly, customisable touchscreen kiosks can be deployed at retail exits and lobbies to gather real-time customer feedback.

The data gathered helps retailers analyse those feedbacks, and do the needful to optimise their services or strategies.

Retail shops and establishments acquire real-time insights into customer satisfaction, service quality, product preferences, and overall in-store experience.

When retailers receive accurate, consistent feedbacks, the data helps to build stronger customer relationships.

These inputs are highly valuable as you receive them straight from your customers.

As a result, retailers are able to deliver a more personalised and seamless shopping experience.

retail feedback kiosk
ai self-service kiosk machine

11. AI-assisted shopping assistants

Retail shoppers can engage in human-like conversations with AI-assisted shopping agents integrated into a retail self-service kiosk. These AI assistants support both voice and text formats to facilitate hassle-free customer interactions.

Your customers can inquire about several crucial retail information like product availability, description, pricing etc. and gather useful, accurate and updated shopping insights.

More than providing smart product recommendations, our AI-assisted chatbots can track purchase trends, add items to basket, and offer proactive suggestions on inventory availability.

Powered by ML and NLP, the AI shopping assistants help customers take well-informed decisions prior to purchase, thereby improving conversation rates.

To create a seamless omnichannel retail experience, retailers can integrate AI-assisted shopping agents across multiple retail platforms. Websites, social media channels, WhatsApp, and self-service kiosk machines can be part of this retail ecosystem.

12. Virtual Fitting and Try-on Kiosks

The immersive, experiential shopping is the next big thing in retail. The Experiential shopping is perfectly possible with our advanced virtual try-on kiosks. Panashi’s AR-powered Virtual Try-on kiosks allow shoppers to instantly visualize clothing, accessories, cosmetics or even jewellery without trying them on.

Shoppers can try varying sizes, styles and colours in seconds to match their individual preferences. This instant “try-on feature” instil confidence among the shoppers prior to purchase, and helps in decision-making. Confident, satisfied customers are less likely to return!

The fast and effective Virtual try-ons save time, especially during peak hours.  This reduces fitting room queues and delays.

Make the shopping process enjoyable, highly engaging, and stress-free by implementing Panashi’s Virtual Try-on kiosks.

Virtual Fitting Kiosk
Endless Aisle Kiosk

13. Endless Aisle Kiosk

Offer endless shopping opportunities for your customers by deploying Panashi’s Endless Aisle kiosks.

Stock-outs lead to walkouts, and studies claim that 8% of the inventory is usually out-of-stock. 

Panashi’s Endless Aisle Kiosk is an excellent solution to guide your customers into buying out-of-stock or not-in-display items. The customers can browse the product categories listed on the retail kiosk, gather product-related information, and perform payment with ease. The ordered product can then be shipped to the customer’s home or store address. Both established retail shops and e-Commerce stores with brick-and-mortar outlets can effectively make use of this endless shopping opportunity.

Frequently
Asked Questions

Of course. Panashi’s user-friendly kiosk interface and on-screen prompts help users perform checkout easily. Be it a supermarket chain, grocery or a local retail establishment, our self-checkout kiosk machines can cater to a wide range of business requirements.

Yes, indeed. You can easily relocate our retail kiosk machines, if needed. Relocating the kiosk machine can help to adjust to the changing customer flows, advertising campaigns, and store designs without interfering with the operations.

Yes, our kiosk hardware is designed to accommodate a wide range of gift card formats and sizes, ensuring compatibility with different brands and designs  

The Return Kiosk operations are simple and straightforward. Customers scan their receipt or order ID, select the item to return, and place the item in a secured item drop facility. The kiosk verifies eligibility, accepts the item, which instantly triggers the refund or exchange system.

Yes. We offer comprehensive support, including installation, remote monitoring, preventive maintenance, software updates, and 24/7 technical assistance, based on a Service Level Agreement.

Our kiosks use encrypted transactions, secure payment gateways, and offer compliance with industry security standards. These measures ensure protection of customer data and payment information.

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