Seamless check-in, baggage drop off, wayfinding, and more

30% faster passenger boarding - Our powerful and efficient check-in kiosk saves time and leaves customers satisfied.

Airport Kiosk Solution

A long queue for check-in is a common scene in airports.

Panashi’s Airport Kiosk solution redefines passenger journeys with smart self-service systems for check-in, baggage drop off and wayfinding. Our Smart Airport Solution enables passengers print bording passers, tag luggage, and navigate terminals with ease, without having to wait in long lines.

Reduced queues, improved airport efficiency, and a seamless travel experience – that’s what we assure.

Airport kiosk for self check-in

The key functionalities of PANASHI Airport Kiosk Solution

airport check-in self-service kiosk

1) Airport Check-in

PANASHI check-in kiosks empower passengers to check in instantly, and print their boarding passes smoothly, eliminating the long-standing issue of waiting times.

Our kiosks prompt customers to identify themselves by inserting a credit card, or typing in their flight confirmation code, or entering their frequent flyer number. After conformation, the kiosk instantly prints the boarding pass.

Equipped with features like passport scanner, Smart ID card reader, biometric reader, camera, and more, our check-in kiosks ensure quick processing times.

Here is how the airport check-in works.

  • Identify yourself with your passport or ID
  • Confirm your flight information
  • Review your details including seat assignments
  • Indicate the number of bags to be checked in.
  • Print your boarding pass along with baggage tag.

2) Baggage drop off

With self-service airport automation, passengers need not rely on the airport staff to check-in their luggage.

Here is a brief description of the baggage drop off process.

After completing the check-in and boarding pass printing process, the passengers may proceed towards the baggage drop facility.

Once the luggage is tagged, the passenger places the same on the weight verification area.  

Next, the passenger may scan the boarding pass at the kiosk scanner. After successful scanning, the system verifies the weight of the luggage, and if under permissible limits, is transferred to the handling system.

The self-service baggage drop off facility creates a convenient, hassle-free baggage handling experience for passengers, thereby reducing queue and wait times. Additionally, the automated baggage drop facility also helps airports and airline operators manage staffing challenges.

airport baggage drop kiosk machine
airport kiosk for way finding

3) Wayfinding

Panashi’s Wayfinding kiosks for airports are interactive touchscreen kiosks that serve as self-service information portals. When installed in airport premises they offer a plethora of information like directions to gates, precise location of restrooms, lounge rooms, restaurants, shops etc.

With multilingual interface, touchscreen navigation support, Panashi Airport wayfinding kiosks reduce wait times, long lines, and confusions, thereby improving the overall passenger experience.  

We enable airports to be highly responsive by streamlining the check-in process and enhancing every customer experience.”

Features of Airport Kiosk Solution

Automated check-in

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Boarding pass printing

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Baggage tag printing

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Flight schedule check

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Amenities and Information access

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Convenient Seat upgrades

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Passenger support through video chat

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Accessibility features for inclusivity

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Passenger benefits

Intuitive touchscreen interface

Even first-time travelers or users can easily navigate our intuitive kiosk touchscreen with a few taps.

24/7 accessibility

Our Self check-in kiosk operate 24/7, assisting passengers access services even at late night and off-peak hours.

Multilingual interface

Passengers can choose their preferred language from a list of languages for kiosk navigation, thereby accommodating international passengers.

Better control over the check-in process

Passengers remain in control of the journey – right from selecting seats to printing boarding pass and baggage tags. This improves travel experience.

Personlisation

Our advanced self-check-in kiosks, detect frequent fliers and flying history data to offer smart recommendations or tailored experiences like preferred meals, seating suggestions etc.

Enjoy attractive loyalty programs

Allows easy integration with airport loyalty program, so that the passengers can earn or redeem points directly via the kiosk machine.

airport kiosk machine

How Airport authorities benefit from Panashi Airport Kiosk Solutions

Reduce customer waiting time

streamlined check-in and boarding process through automated check-in kiosks improve the passenger processing speed, which further reduce the waiting time. Afterall – improved terminal efficiency.

Higher customer engagement

The highly intuitive kiosk interface, language selection capability, personalised experiences, loyalty programs and other value-added services attract passengers to the Airport Kiosk.

Remote monitoring and maintenance

A remote admin from a centralized location can monitor the performance of the self-service kiosk machine or network of machines. The designated person can also perform software maintenance tasks as and when required.

Improved staff resource allocation

Airport kiosk automation frees up the airport employees, which allows reassigning them for other value-oriented tasks like customer service, airport security etc.

24/7 operational kiosk machines

The authorities need not worry about staffing challenges, shift times, etc. The check-in kiosk handles the operations round-the-clock.

Top-notch passenger security features

Features like passport scanning, biometric verification safeguard the security of the passengers.

Improved revenue

The more the customers engage with the kiosk machine, the better the revenue generation.

Reduce cost of check-in process

Airport automation through self-service technology reduces the excessive dependence on human staff, thereby bringing down the operational cost.

angola airport checkin kiosk

Our Angola Airport Kiosk Project

30% faster boarding at Angola International Airport.

Our passenger-friendly Airport Kiosk installed at the Angola International Airport offers automated check-in, boarding pass issuance and baggage tagging facility which streamlines the overall airport experience.

Read full Case Study

Frequently
Asked Questions

Indeed, our self-service kiosk systems have multilingual interfaces to meet the various needs of travelers from other countries. We are aware of how crucial it is to offer understandable directions in a number of languages so that every traveler can have a seamless and trouble-free journey. With multilingual language support, travelers may use the interface, finish the check-in procedures, and get the information they need in a matter of seconds.

Our self-service kiosk software is developed with scalability and flexibility in mind, making it simple to keep up to meet changing airport standards. We design software using a modular methodology that allows us to easily include more functions and capabilities as needed. Furthermore, our software architecture facilitates remote updates, which enable us to simultaneously deploy software patches and upgrades to every kiosk, reducing downtime and guaranteeing adherence to the most recent laws.

Self-service kiosks improve passenger flow and reduce congestions in airports by ensuring faster check-ins, multiple points of service, improved utilization of airport staff, 24/7 accessibility optimizing passenger arrivals and departures.

Several measures are taken to ensure the durability and reliability of self-service kiosk hardware in high traffic airport environments. Some of the chief considerations are incorporating topnotch quality materials for kiosk enclosure and the use of reliable components. Our kiosk hardware is put through a comprehensive stress test prior to deployment, to mimic real-world usage conditions and find any potential vulnerabilities. Stress-test helps us to find out design vulnerabilities and make it as reliable and durable as possible.

Yes, of course. Passengers can use self-service kiosks for tasks beyond check-in like printing baggage tags or boarding passes, select seats, and even do an upgrade. It‘s all about improving the operational efficiency and passenger experience in airport premises.

Airport kiosks contribute to operational efficiency and cost savings by streamlining various processes like check-in, printing of boarding pass, passenger handling, eliminating long lines, optimizing airport staff, creating revenue-generating opportunities like performing upgrades, etc. Improving the overall passenger experience helps in enhancing airport revenue in the long run.

Yes, Panashi Airport check-in kiosks can accommodate passengers with disabilities or special needs. We incorporate Accessibility features like tactile controls, audio assistance, high contrast displays etc. to suit the diverse needs of the passengers.

Yes, we’ve successfully completed an Airport Kiosk project for Angola, a country in Central Africa.

Yes, smooth integration is a key consideration in the design of our self-service kiosk solutions. We recognize the significance of interoperability with current airport infrastructure and systems. Our kiosks seamlessly connect with airports' existing technology and procedures. Our kiosks are designed to integrate seamlessly, eliminating disturbances and optimizing efficiency, whether they are synchronizing with security standards, merging with baggage handling platforms, or interacting with airport databases for real-time flight details.

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