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Self-ordering kiosk manufacturers

Restaurant Kiosk as SaaS

Restaurants across the world are adopting self-service technologies to improve their day-to-day operations, boost sales, and enhance guest satisfaction. From small eating outlets to large QSR chains, restaurants nowadays, are perfectly aware of the importance of modernizing dining experiences.

However, the cost of implementation, software license-related expenses etc. can be an impediment for some restaurants, especially for the ones who are new to the scene.

Panashi has developed the feature-packed, yet affordable “Restaurant Kiosk as SaaS” Solution – to meet the growing needs of the restaurant industry.

With our powerful and scalable solution, restaurants of all sizes can bypass both the deployment cost and the time involved, allowing an accelerated and effortless digital transformation.  

Smart Kiosks, Smarter Kitchens, and Satisfied Customers

Our Restaurant Kiosk SaaS model comprises the following solutions.

self ordering kiosk machine

The Kiosk

Our intuitive restaurant kiosk interface allows customers to easily browse through the menu, select their preferred dish, customize the ingredients, place the order and conduct secure payments in less time. The fast and efficient order-placing significantly reduces wait times which improves customer satisfaction.

Queue management kiosk machine displaying live wait times

Queue Management System (QMS)

Improve overall dining experience with our QMS, offering digital tokens, live updates regarding wait times to customers. The timely notifications keep your customers calm and pleasant, reducing congestion, and improving customer satisfaction.

kitchen display system

KDS or Printer

Once the order is placed, the Kitchen Display System or printer receives the order details and instantly communicates the same to the kitchen staff.

Kitchen Display System/ KDS

  • Real-time updates – Receives instant updates from your restaurant’s POS system, website, and mobile apps.
  • Order prioritisation – Uses predefined cook timings to prioritise preparation tasks, and ensure timely service.
  • Alerts and Notifications – Automatically alerts kitchen staff about ticket times exceeding your restaurant’s standards.
  • Visual Clarity – Colour-coded orders improve visibility and organisation, ensuring a smooth workflow.

Kitchen Printer

  • Order transmission – The Restaurant POS system sends order information to the kitchen printer.
  • Ticket Printing – The printer prints the order ticket with all the necessary details.
  • Kitchen staff communication – Printed ticket informs the kitchen staff about the order and its specifications.

 Our robust KDS or printer system effectively streamlines this communication, drastically reducing order-related errors. The efficient communication speeds up food preparation and the overall service. 

Menu Management System (TMS)

The Menu Management system or TMS allows restaurants to effortlessly manage menu items and prices from a single platform.

  • Menu Creation – Create and manage restaurant’s menu items, descriptions, and prices.
  • Category organisation – Organise menu items into categories, so that it becomes easier for customers to browse.
  • Availability Control – Control the availability of menu items based on inventory or promotions.
  • Price Management – Set and update prices for menu items, whenever needed.
  • Promotions – Restaurants can make use of the TMS to perform timely promotions across self-ordering kiosks.

With a dedicated TMS, restaurants experience service consistency, better control over pricing, and improved customer engagement.

Restaurant kiosk machine with digital menu control and promotions

Our future-ready SaaS-based Restaurant Kiosk solutions are here to make an impact on the global Restaurant industry.

self-ordering kiosk

Benefits of our SaaS Model

Reduced upfront cost

The restaurants have to pay for only the monthly or yearly subscription, without having to spend for the kiosk hardware and software. This makes our SaaS model highly accessible for small restaurants and local QSRs.

Predictable expenses

Subscription-based SaaS models are easier to handle in a budgetary perspective.

Faster Kiosk deployment

Restaurants can deploy a SaaS-based restaurant kiosk in minimum time, as the kiosk machine comes pre-configured, in a ready-to-deploy manner.

Receives automatic updates

The solution remains up-to-date with latest software updates, security patches etc. without any manual intervention or additional expenses.

Cloud-based remote management

With remote access and cloud-based reporting, designated managers can easily monitor the performance of the kiosk machine. Managers can easily access sales data, customer behaviour patterns, purchase trends etc. from any location. To add on, restaurants can easily push promotional offers, pricing changes, across the kiosk machine or the kiosk network, which ensures service efficiency.

24/7 support and maintenance

The self-ordering kiosk machine receives 24/7, round-the-clock technical support and maintenance, thereby, offering peace of mind to the restaurant owners.

Scalable solution

The subscription plans are flexible, so that the restaurants can easily expand their services without much hurdles.

By combining cost-effectiveness, flexibility and top-notch functionality, our Restaurant Kiosk as SaaS solution transforms how eateries, fast-food outlets, and restaurant chains operate.

Explore how our SaaS model can redefine your dining experience and improve profitability.

Restaurant Kiosk for small Restaurants in India

The complete Restaurant Kiosk for small Restaurants in India

Our restaurant kiosk SaaS solution serves as a complete yet affordable restaurant kiosk for small restaurants in India.

Panashi’s self-ordering kiosks perfectly cater to the key challenges faced by small restaurants and eating outlets.

Hiring skilled staff and their retention is not at all an easy task. Restaurant kiosk automation reduces the need for hiring cashiers and order-taking staff.

Moreover, small restaurants experience service-related inadequacies at peak hours resulting in delays and congestion. Restaurant kiosks streamline the food-ordering process, helping restaurants serve more customers in a given time-frame.

And, what you get is improved Table Turnover rates.

The growth of Tier 2 and Tier 3 cities in India is contributing towards an increase in the movement of people. And, moving people are always in need of restaurants and fast-foods.

Even the domestic tourism in India is witnessing commendable growth. The domestic spending in the sector has increased considerably, claims Statista. Moreover, a tech-savvy young population with spending power, and their changing preferences work in favour of technology-adoption in restaurants. Domestic tourism in India – statistics & facts | Statista

Apart from the quality of food, Speed and convenience is increasingly becoming the top priorities among the Indian population. And, that’s promising for restaurants and QSRs in India.

Frequently
Asked Questions

Restaurants do not have to bear the high upfront cost which is one of the greatest benefits. Apart from the cost considerations, SaaS-based self-ordering kiosks facilitate quick deployment, automatic software updates, 24/7 cloud-based kiosk management and support.  These benefits allow restaurants to focus on their core operations, without worrying too much about the technical and maintenance aspects.

No. The subscription covers both the hardware and software components. But, if you already have a compatible kiosk hardware, our team would help you out with integrating the kiosk software.

Of course. Our subscription model is flexible enough to accommodate restaurants ranging from small eating outlets to large QSR chains. You may start small, and as your business grows, do the required scaling.

You just need the basic internet browsing skills to manage the kiosk system, as it is highly intuitive and user-friendly. We provide on-boarding, training and support to your kiosk-managing admin or team, so that managing the system becomes effortless and convenient.

Yes. You may pause/ cancel or upgrade/ downgrade your subscription plan whenever you want to, abiding by the terms of service agreement.

Our self-ordering kiosk machines support integrated payment gateways and POS systems, and support diverse payment modes. Your customers may pay via cash/card/ cardless or mobile app, whichever convenient.

Of course, we do. We provide subscription-based restaurant kiosk SaaS solutions for restaurants based in UAE and middle-east. We are ready to supply the solution to restaurants all over the world.

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