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Turn
Conversations
into Connections

The 24/7 AI conversational agent that resolves customer queries, book appointments, performs upselling
& transforms enquiries into conversions.

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Smart Voice Automation for Businesses

Never sound like a bot anymore!

Give instant responses to all your customer queries or enquiries – whether it is on WhatsApp, Facebook Messenger, Instagram or any other web apps.

Engage your customers in human-like conversations with our advanced AI conversational agent.

Our AI chat agent understands responds, and interacts like a human next-door!

Your customers experience the freedom of communicating naturally with our voice agent, which improves CUSTOMER ENGAGEMENT.

Our AI chat agent makes use of Natural Language Processing (NLP) and voice recognition to understand the context, sentiment and the real intent of the customer.

The improved customer understanding helps us deliver smarter, quicker and more personalised interactions that transform conversations into meaningful connections.

AI chatbot agent

Key Features of Panashi AI chat agent

Customer support through Voice AI

Customers can engage in voice and text interactions with our AI chat agent, which results in faster, more natural and engaging customer interactions.

Multi-platform integration

Facilitates seamless integration with WhatsApp Business API, Instagram, Messenger, web chat widgets, or other apps.

Natural Language Understanding (NLU)

A diverse, multilingual customer base is not anymore, a problem, our AI chat agent understands diversities in languages and accents.

Personalised conversations

Our chat agent remembers previous customer conversations, which helps to craft highly personalised interactions.

Gather Customer & Business Insights

Helps you gather crucial data related to customer behaviour, FAQs, and sentiment analysis which helps to optimise your services/marketing strategies.

Hybrid support for Improved CX

– if the customer query demands additional support, the query is instantly transferred to a human agent.

Get brand-customised AI Chat Agent for efficient customer support

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How Panashi AI chat agent benefits businesses?

24/7 Customer support

Your customer support service is available 24/7 without break.

Improved customer engagement

Customers appreciate voice interactions and personlisation which improve customer engagement.

Reduced Expenses

The AI chat agent efficiently manages customer FAQs, allowing employees to focus on high-value tasks.

Scalability

Manage multiple customer interactions at the same time, without increasing staffing or compromising the quality of support.

Brand customisation

The conversations can be easily customized to suit your banding requirements.

Chat-assisted revenue generation

Guide customers towards valuable conversions related to bookings, payments or purchases via voice-assisted chats.

Feature-packed Voice chat automaton for all app-based customer interactions.

AI chat agent solution

Banking and Finance

AI chat agents for WhatsApp assist customers with transaction and account-related queries, and also offer financial guidance and tips.

Healthcare

Reply to patient queries, book appointments, and assist with medical services.

Telecom

The voice AI customer support helps with managing day-to-day telecom-related queries, recharge requests, SIM services etc.

Hospitality

Offers real-time assistance in connection with booking-related queries, reservation management, voice-assisted upselling etc.

Retail & e-commerce

Assist with voice-assisted order-tracking, checking order status, provide product recommendations, handle return requests etc.

Governments

Offers various citizen-centric services like voice-assisted citizen helplines, handles document status updates, bill or transaction-related enquiries etc.

Logistics and Transportation

Voice AI support for logistics and transportation industry, which includes shipment tracking, route-related queries etc.

Insurance

Offers efficient voice AI Insurance support in connection with policy and premium reminders, claim status, etc.

Education

Provides real-time teaching assistance in the form of voice AI tutors, help universities handle student enquiries, serves as automated voice AI admission agents.

Frequently
Asked Questions

An AI chat agent is a conversational AI-powered virtual assistant that helps businesses interact with customers via voice and text chat in a natural, human-like conversation. It uses Natural Language Processing (NLP)to understand customer intent and sentiments to create more personalised, accurate responses.

No. AI chat agents are far more advanced and effective than traditional chatbots. Traditional chatbots make use of scripted responses to reply for customer queries. Whereas, an AI-powered chat agent makes use of ML and voice AI technologies to engage in meaningful, human-like conversations.

Of course. Our AI chat agent is designed for Whatsapp integration and also supports similar platforms like Facebook Messenger, Instagram, mobile and website apps.

Yes. AI agents cut costs through AI-powered customer service automation. They offer accurate, personalised responses to the repeated queries and FAQs, and handle tasks like booking appointments, tracking orders etc. thereby reducing the need for round-the-clock human assistance. This helps to reduce staffing cost and workload.

Voice chat automation benefits multiple industries like banking and finance, healthcare, hospitality, telecom sector, e-commerce and many others. From order-tracking in e-commerce industry to transaction or product-related queries in banking sector, AI chat agents handle a variety of tasks.

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Panashi is a truly unique self-service company, dedicated to revolutionizing the way businesses and individuals interact with self-service kiosks and other kiosk machines. With a strong commitment to innovation, we aim to transform everyday experiences through cutting-edge self-service solutions.

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Contact us

United Arab Emirates

  • Office 122, Technohub 2, Dubai Silicon Oasis, Dubai, United Arab Emirates
  • Info@panashi.ae
  • (+971) 56 244 9991

India

  • Office 6B, Noel Focus, Kakkanad Kochi - 682037, Kerala, India
  • Info@panashi.ae
  • (+91) 98 95 476117

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