Kiosks
that “Insure”
Confidence

Tired of long lines, overheads, and staff allocation?   Panashi Insurance Kiosks are
feature-packed to redefine how customers interact with your insurance services –
offering a seamless, 24/7, self-service experience.

Insurance
kiosk solution

Low Insurance Penetration – The growth of the insurance sector is analyzed by assessing the insurance penetration rate. One of the primary reasons for low insurance penetration in the MENA region is the lack of awareness about insurance products and services. Another contributing factor to low insurance penetration is the cultural sensitivity of the local population.

Disparities in service distribution – A good majority of the insurance providers have their offices located in cities. It is not feasible to open branches in the suburbs or other remote areas.

Lack of innovation - Reluctance towards technological innovation and digitisation, as well as strategic collaboration with other financial establishments, affects the overall visibility of insurance products and services.

Fragmented market – The region has a fragmented market, making it challenging to reach the target audience. Market fragmentation also limits the scope of scalability for businesses.

Regulatory norms – The regulatory norms may vary from country to country. Insurance firms may find it difficult to negotiate intricate and changing regulatory norms.

Panashi Insurance kiosk solution

Panashi’s Insurance Kiosk solution comprises a comprehensive self-service kiosk machine equipped with necessary hardware, software, and API integration capabilities. The kiosk machine includes essential hardware components such as a cabinet, computer, touchscreen, printer, scanner for ID and document-scanning, and more.

To add on, the kiosk solution is customizable according to the specific requirements of the insurance company.

The kiosk handles multiple functionalities, including compliance and KYC, generating premiums by integrating the rate engine or insurance backend system, and accepting payments via cash or card.

Our Insurance kiosk software enables remote control, monitoring, and reporting. Insurance companies can deploy the kiosks in public locations to sell and cross-sell their products and services at minimal cost.

Panashi Insurance kiosk manages the end-to-end process of a complete transaction cycle. In essence, an insurance company can sell its policies through a kiosk machine, eliminating the need for a large branch as a sales point.

insurance kiosk machine

Panashi’s solution is a complete self-service machine with required hardware, software and API integrations.”

Features of Panashi Insurance Kiosk machine

Instant policy purchase and renewal

Customers can compare plans, purchase and renew policies in minutes without human intervention.

KYC Process

Guided KYC with document scanning, biometric verification facilities which speeds up the entire process and improves convenience.

Issue policy certificates

Policy certificates can be disbursed either in digital or print format.

Submit claims on the spot

Guided, on-screen claim initiation with document upload facility which speeds up claim filing process.

Retrieve quotes

Customer can easily view and compare premium estimates, and select the most suitable plan.

Print claim forms

Instant printing of documents with a dedicated document printer.

Check medical networks

Customers can instantly check the medical networks availability via the kiosk touchscreen.

Multiple payment modes

The multiple payment modes help customers pay via cash, card, cardless or mobile app formats.

Multilingual touch interface

Customers can select their preferred language from a list of languages which makes kiosk navigation highly convenient.

Experience fast, paperless and secure onboarding.

Benefits of Insurance
Kiosk machine

Reduce long lines

Self-service interactions and faster kiosk transactions reduce long lines.

Reduce human error

Insurance kiosk automation eliminates face-to-face interactions with employees, thus reducing the chances of human errors.

Improved customer convenience

Faster transactions, reduced human errors and 24/7 access improve customer convenience.

Acquire valuable business insights

Integrating with Business Intelligence tools, helps insurance companies to acquire valuable insights related to sales pattern, most preferred plans, etc.

Higher customer engagement

Customers are more likely to browse through the insurance plans and policies, which improves customer engagement.

Bring down expenses

Reduce staff allocation, operational cost, branch rents, etc.

24/7 services

Provide 24/7 uninterrupted insurance services outside of your normal working hours.

Easy relocation

If needed, the kiosk machine can be relocated to more profitable locations.

Easy territory expansion

Service providers may deploy Insurance kiosk machines at far-flung, underserved locations at minimal cost.

Frequently
Asked Questions

Insurance kiosks are engineered to simplify and streamline the insurance-selling process for both agents and their clients.

The main 3 benefits of implementing insurance kiosks are:

  • Achieve fast and effortless territory expansion to establish a strong presence.
  • Higher customer engagement
  • Reduce operational cost significantly

The insurance kiosk can be implemented anywhere, whether within your branches or outside where crowds gather. It is possible to install the insurance kiosks in indoor, semi-outdoor, and outdoor environments, as all types of insurance kiosks are available with Panashi.

Certainly! The Insurance Kiosk is capable of providing every insurance service, including compliance and KYC, generating premiums by integrating the rate engine or insurance back-end system, and accepting payments by cash or card. Thus, it is possible to pay insurance premiums using insurance kiosk solutions.

Purchasing or renewing an insurance policy can often feel like a mundane task. However, with the assistance of insurance kiosk machines, customers can now complete these processes quickly and efficiently. These kiosks offer not only the ability to buy new policies or renew existing ones but also provide additional services such as compliance and KYC (Know Your Customer). Furthermore, users can easily determine the premium by integrating the rate engine or insurance back-end system and make payments conveniently and swiftly using cash, cards, or any other preferred payment method. The presence of insurance kiosks significantly simplifies and enhances the convenience of insurance-related services for users.

Using the insurance kiosk to make payments is extremely safe. The kiosk guarantees adherence to industry security requirements and protects sensitive financial information with encryption technology. Consumers need not worry about security when using cash, credit cards, or other preferred payment methods.

For accessibility, insurance kiosks are deployed in a variety of strategic locations. They are present in airports, retail centers, public areas, branches of insurance company, and other high-traffic locations.

Yes, insurance kiosks can be tailored to meet the unique requirements and brand identities of insurance providers. Panashi provides customisation options to guarantee conformity with the company's identity and requirements, whether it's integrating proprietary software, altering the user interface to follow branding instructions, or including company logos.

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